These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

Support Email: [email protected]

1. General Terms

We reserve the right to refuse service only where fraud, abuse, unlawful activity, or violations of these Terms are reasonably suspected.

Personal information submitted through our website is transmitted using secure encrypted technologies. Payment transactions are processed through authorized payment providers.

You may not copy, reproduce, distribute, resell, modify, or exploit any part of our website, product content, images, trademarks, or services without prior written authorization.

2. Products & Returns

All pajama and loungewear products are offered exclusively online and may be subject to availability limitations.

Returns, exchanges, and refunds are governed by our official Return & Refund Policy.

We make reasonable efforts to display product colors and details accurately. However, variations caused by device screens, display settings, or lighting conditions may occur and shall not be considered product defects.

If an item becomes unavailable after purchase, we may offer an alternative solution, delayed shipment, or a full refund.

3. Accurate Billing & Account Information

Customers are responsible for providing complete and accurate billing, shipping, and contact information during checkout.

We may cancel or place orders on hold if fraudulent activity or inaccurate information is detected.

Additional shipping charges resulting from incorrect addresses, failed delivery attempts, or unreachable recipients may be the responsibility of the customer.

4. Third-Party Links

Our website may contain links to third-party websites, tools, or services.

We do not control or endorse external websites and are not responsible for their content, products, services, privacy practices, or security measures.

Users should review the applicable terms and privacy policies of any third-party website before use.

5. User Reviews, Feedback & Submissions

By submitting reviews, comments, suggestions, photos, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, translate, and distribute such content for business and promotional purposes.

We are under no obligation to compensate users for submitted content or to respond to every submission.

Users remain responsible for ensuring that submitted content does not violate any third-party rights or applicable laws.

6. Prohibited Uses

You may not use our website or services for:

• Violating any applicable law or regulation.
• Encouraging unlawful conduct.
• Infringing intellectual property or privacy rights.
• Harassing, threatening, abusing, or discriminating against others.
• Uploading malware, viruses, or harmful code.
• Using false identities or fraudulent payment information.
• Spam, phishing, automated scraping, or unauthorized data collection.
• Publishing obscene, offensive, or unlawful content.

We reserve the right to suspend access, cancel orders, or take appropriate action in response to violations.

7. Disclaimers & Limitation of Liability

We strive to ensure that our products meet reasonable quality standards and that our website operates reliably.

However, we do not guarantee uninterrupted, error-free, or always-available website operation.

To the maximum extent permitted by applicable law, we shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our website or products.

Nothing in these Terms excludes liability that cannot be legally excluded under applicable consumer protection laws.

8. Indemnification

You agree to indemnify and hold harmless our company, affiliates, officers, employees, agents, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from your breach of these Terms, unlawful conduct, or infringement of third-party rights.

9. Governing Law

For consumers located within the European Union, European Economic Area (EEA), or the United Kingdom, mandatory consumer protection laws of the customer's country of residence may apply where required by law.

For customers outside these regions, these Terms shall be governed and interpreted in accordance with the laws of Hong Kong Special Administrative Region, without regard to conflict of law principles.

10. Amendments to These Terms

We may revise these Terms of Service from time to time to reflect changes in our operations, products, legal obligations, or business practices.

The updated version will be published on this page together with the revised effective date. Continued use of the website following any update constitutes acceptance of the revised Terms.

Questions About These Terms?

If you have any questions regarding these Terms of Service, please contact our customer support team.

Email: [email protected]